General Policies
Refunds cannot be given on materials or tuition. Credit only may be applied to tuition towards a proceeding session, on a case by case basis. For example- a serious family illness or family move necessitating a premature withdrawal from a session.
Early withdrawal from a session can be subject to withdrawal fees.
Balances on enrollment fees is payable by the 1st day of class, based on individual case. A payment plan is available. A late fee of $5 per week may be added to any late payments if using Marne's Kindermusik family payment plan.
Makeup classes are allowed within the same session enrolled, if available. No overlapping session makeup classes, due to the fact that session themed materials vary.
SCHEDULE --We will usually have class on most public school recess days/weeks except when a class day falls on major holiday. I will notify you if any different on any cancelled classes by phone/email. Otherwise, assume regular weekly classes.
*Please notify if you need to bring siblings to class that don't usually attend. (A sibling fee may apply).
*Marne's Kindermusik program exclusively encourages family participation. So bring whomever you'd like to class to play with us, including your out of town friends/family members. (A fee may apply to children under 9yrs.)
Class Assignments- All students have been assigned a class time. In order to establish ideal class environments, those assignments must try to remain constant. If you or your child is ill, have a plans to be out of town, or cannot make the schedule class time, please make a courtesy call ahead to notify Marne.
Please be prompt. I encourage the family to arrive 5-10min early to get water, use the restroom, change diapers,etc.
Socializing before and after class is an important part of Kindermusik for both children and adults. I have allowed time before and after class to answer any questions you may have, or just for parens to chat amongst one another.
*Please help me keep Kindermusik classes FREE of distraction by keeping non-class related discussions to a minimum.
*Please silence/turn off cell phones during class.
*Please try to refrain from bringing or using pacifiers or bottles, cups, or food into the classroom. (exceptions for 0-15mo) This inhibits language and other developmental skills in the activities we do.
READ PARENT REVIEWS of Marne's program
Refund Policy
Our studio offers the following refund policies. Only one policy will apply to the class your child is registered for. The class description and the registration process will identify the exact refund policy for the class you have chosen.
Studio Refund Policy Deposits are not refundable, but tuition and materials fees are refundable if we are notified in writing or by email 2 weeks prior to the start of the class.
Privacy Policy
We promise to respect your privacy. We do not sell, rent, loan or transfer
any personal information regarding our customers or their children to any third
parties. Any information you provide about yourself or your children is held
with the utmost care and security and will not be used in ways to which you
have not consented.
Information gathered on our web site is collected and
used by us and SimplySignup. We will not collect any personal
information about adults or children except when specifically and knowingly
provided by them. If we collect any personally identifiable information about
children, we will first obtain their parents' consent. Examples of personally
identifiable information include full name and birth date.
Use of Information
Information collected by us is used internally by our authorized individuals
for three main purposes. First, we may collect information for improving our
site by seeing which areas, features, and products are most popular. Second, we
may collect information in order to personalize the site for our customers. Third,
we may collect personal information from visitors who request additional
information about our studio, a Free Preview Class Coupon, or
who choose to register for classes online.
We hope that you will want to provide information about yourself, because it
will make your experience here more valuable to you. If you are comfortable
sharing some basic information, you will receive enhanced services that are
impossible to offer to anonymous users. Examples of such services may include
email notices of special and discounted items, e-newsletters, and special
mailings related only to this studio. In addition, you may choose to receive
occasional emails from Kindermusik with Marne Gleason and SimplySignup, including free developmental
activities and special offers.
On occasion, we may also share non-personal, summary information regarding
our customers with unrelated third parties (for example, we may publicly
disclose the aggregate number of registered users of our web site). However, we
will not share any personal information about any particular customer.
Security
Registering for class online is a completely safe experience!
We use SSL (Secure Sockets Layer)--the highest standard in online encryption
technology--to ensure that your personal and credit card information remains
secure. SSL encryption allows you to register with confidence, knowing that
only you and Kindermusik with Marne Gleason have the ability to access your information.
Keeping customer information private and secure is a top priority.
Whenever you access a secure page on our site, the information you send is
immediately encrypted for your protection. There are two simple ways to see if
you are on a secure page:
- Look at the URL (website
address) in your browser. If you are connected to a secure server, the URL
will always begin with "https" rather than "http."
- Most browsers display an icon
that indicates whether or not you have a secure connection. Look for the
unbroken key or closed lock icons in the bottom left or right corner of
your browsers.
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